Senior/Operations Manager (3PL Warehouse) #AKT

• Lead the establishment of a new program from the ground up.
• Collaborate with the project team, vendors, and other stakeholders as needed.
• Hire and onboard staff for the setup and go-live phases.
• Manage the account and lead the program to achieve company objectives.
• Oversee overall cost management and ensure the profitability of the program.
• Supervise day-to-day operations, ensuring that KPIs are met.
• Address and resolve escalations promptly to maintain strong customer relationships.
• Ensure program inventory accuracy and integrity.
• Enforce strict adherence to quality and safety policies.
• Oversee and develop downstream leaders to ensure succession planning and staff development.
• Manage team dynamics and foster a positive working culture.

• Diploma/Degree in any discipline
• At least 8 years of warehouse operations experience
• 3PL experience preferred