Singapore, Singapore, Singapore | Posted: Oct 01, 2024
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Lead the establishment of a new program from the ground up.
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Collaborate with the project team, vendors, and other stakeholders as needed.
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Hire and onboard staff for the setup and go-live phases.
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Manage the account and lead the program to achieve company objectives.
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Oversee overall cost management and ensure the profitability of the program.
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Supervise day-to-day operations, ensuring that KPIs are met.
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Address and resolve escalations promptly to maintain strong customer relationships.
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Ensure program inventory accuracy and integrity.
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Enforce strict adherence to quality and safety policies.
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Oversee and develop downstream leaders to ensure succession planning and staff development.
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Manage team dynamics and foster a positive working culture.